-
Application forms for New Telephone
Connections
-
Registration of New Telephone
Connections
-
Accepting requests for additional accessories
and 'phone plus' services
-
Accepting requests for shifts within/outside
exchange area in the district/SSA
-
Handling of complaints on Telephone
services
-
Sale of Telephone Directories pertaining to
the district/area of service of the Customer Service Centre and other
literature useful to the customers.
-
Issue of duplicate telephone bills by cheque
for the area of service of the district/area of the Customer Service
Centres
-
Receipt of payment of telephone bills by
cheque for the area of service of the district in which the centres are
located.
-
Receipt of payment of telephone bills by
cash
-
Re-connection of telephone lines which are
disconnected for non-payment in the area/district of the
centres
-
Copy of waiting list register of the Telecom
district (metro/major/minor) or exchange area, for scrutiny of
customers.
-
Waiting list position in various exchange
areas in the SSA.
-
Details of bills of telephones which are
disconnected for non-payment to the concerned customers.
-
PCOs for making local/STD
calls.
-
FAX facility
-
Telex facility
